Customer service still wins hands-down
Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.
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This was the second house that Julian Marks sold for me in the last two years and the experience again was faultless. They are professional and really know the local market, accompanying prospective buyers at every appointment, then giving honest feedback. I have been kept informed throughout and would highly recommend Julian Marks as the best Agents in Plymouth.
Our experience of selling through and purchasing from Julian Marks was wholly positive. We found them to be professional, helpful and to provide honest advice and would not hesitate to use the firm again.
Simply the best and most efficient estate agent I have ever dealt with on both sides of the Atlantic.
The team have been great and attentive and kept me updated- Leigh and Jon H especially.
I’m happy in my new abode so thanks to the whole team.
A very good and efficient service. The staff are friendly and knowledgeable, all this for a reasonable fee - would recommend.
Such helpful and lovely staff, who went out of their way to make sure we had a pleasant experience. Tara especially, we dealt with a lot and she helped massively with it all.
Navigated our house sale through very difficult market conditions, valuation was accurate and we appreciated their honest opinions and advice throughout, very good communication throughout the process. Would recommend without hesitation.
I just want to thank everyone at Julian Marks for their professional and personal support in securing the sale of my late mother's house. From the very start all members of the team were polite, sensitive, personable and incredibly efficient. I was very impressed with the marketing and handling of potential buyers and the speed with which an appropriate purchaser was found. Thank you.
Julian Marks sold my home, they were efficient and communication was great. My biggest thanks goes to how they supported me with my onward purchase. I genuinely don’t think we would be in our new home if it wasn’t for them! I really do feel they went above and beyond. Special thanks to Lynn. Would certainly recommend.
I have found Julian Marks extremely helpful, efficient, and in my case very patient. All staff are extremely polite, knowledgeable and go over and above expectations. I can’t thank them enough for bearing with me in this very difficult period of my life. Thank you to all concerned.
A very pleasant, patient and efficient service in what was a very long and at times difficult process.
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