Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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Me and my partner were first time buyers and we used Julian Marks in Plymouth. They made our experience a lot easier definitely. Mollie Hawking and Gemma from the Plymouth branch kept us updated as soon as they had any information, so if you’re looking for a home to buy use Julian Marks.

A big thank you once again.

Ray Spear

Professional and efficient. Responded quickly to any requests. Most important was excellent communication all the way through the process

Barbara Lesley Giadrini

Great service and communication - would definitely recommend.

Sara Jones

This has been a very lengthy move with issues along the way but Julian Marks kept us informed throughout and actively chased the chain situation and fed back to us. We were very happy with their service.

Tracy Hedges

Excellent service, very nice and helpful staff
We were kept informed of the progress of the sale and answered any questions we asked.

Pamela Pooley

Thank you so much to the wonderful team at Julian Marks. I really appreciate your support during my flat purchase and you've all been so helpful - especially the lovely Caroline. Thank you so much for your kindness.

Victoria Stanford

We used Julian Marks for sale of property.
The whole process was made easier by the amazing staff, super friendly and kept up us fully informed throughout.
Followed up quickly items that need chasing and coordinated readily with all parties involved very effectively.
Would highly recommend their services.

sharon phillips

We are very pleased with the whole transaction, from viewing the property to completion. Very helpful and professional.

Ruth Viner

They sold a house for mum, kept us updated regularly with clear feedback from viewers.
Friendly team always answer any questions quickly. I can highly recommend them.

Alison House

Julian Marks were amazing and super useful throughout the whole process of buying a home. Everyone I spoke to there was very polite and super friendly. Caroline dealt with my account for the most part and she always got me answers to any questions, within minutes, she's incredible! I would highly recommend them to anyone!

Jade Procter

Throughout the process of selling my home, purchasing and moving into my new home, the team at Julian Marks were kind, friendly and professional.
I particularly valued the twice weekly telephone calls with updates of progress of the process towards completion.
This was both helpful and supportive.
Thank you so much to the excellent team at Julian Marks.

Pauline Northmore

Our house sale was handled with efficiency and care. The marketing of our property was impressive, resulting in an extremely quick offer at a price we were more than happy to accept. From start to finish, we were kept updated in what turned out to be a fairly complicated transaction. We would like to specifically thank Jeremy and Molly for their very personal service and attention to our needs.

Linda Sutcliffe
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