Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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PlymstockPlymptonPlymouthLettingsAll

Very professional help all along the journey to selling my house.

Paul Ackland

I chose the Plympton branch as it's in a very busy place. Tara and team went above and beyond. I had plenty of viewings. Sold within 4 weeks. It wasn't just selling my property it was all the phone calls after that was done for me. Also Tara helped me fill out a form from my solicitors as I didn't quite understand. So thank you all.

Eileen Harris

Very helpful throughout

Kyle Quin

The team at Julian Marks, Plympton have demonstrated exemplary customer service during the sale of my mum's house. Their empathy, professionalism and local knowledge were excellent. It is clear relationships built with buyers and sellers bring return business because of their consistent customer focused approach. With Tara and Chris especially, I knew the sale was in safe hands. Thank you.

Sharon Bellamy

I would like to thank the staff of Julian Marks for their excellent service, with special thanks to Julia and Tara who always made me feel welcome and answered my many questions. I would confidently recommend Julian Marks to anyone wishing to buy or sell. Thank you all.

Derek Scantlebury

All the team at Julian Marks were particularly helpful and supportive during a very stressful period of my life. They were available and honest and supportive of all my questions and concerns. Alice in particular was especially kind but Julia, Chris and Donna were also brilliant. Would have no hesitation using this team if I needed to again. Other estate agents could learn from their format.

Suzy Price

From the first call to the final sale, the team at Julian Marks Plympton were excellent. They made the process simple, easy to understand and guided each step of the way.
Special mention to Chris, Alice and Julia.
I would highly recommend these guys.

Denver Riches

I had a fantastic experience with Julian Marks, thanks to Julia Carlsson and Alice Thatcher. Alice was incredibly helpful at the start, clearly explaining the valuation process and providing thorough, well-supported information.

Julia was brilliant throughout the sale — always quick to respond, supportive, and kept me well-informed every step of the way. I especially appreciated the transparency and clear breakdowns of what to expect during each stage, which was so helpful as a first-time seller.

Highly recommend Julian Marks to anyone buying or selling — they made a potentially stressful process feel smooth and manageable.

Danielle Feesey

We couldn't have asked for anything better. Thank you one and all.

Louvaine Baker

Alice Thatcher was absolutely wonderful. She kept us up to date every step of the way and was very communicative, much more so than the estate agent I had appointed to deal with my sale.

I would definitely use Julian Marks in the future based on Alice's approach.

Sophie Banahan

Julian Marks were first class, pro-actively managing and driving my mum's house move and complex chain. The whole team were all great and, Alice in particular was excellent.

Neil Bray

Excellent and professional service at all times.

Diane Allen
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