Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

Plymstock Plympton Plymouth Lettings Mortgages All

We purchased through Julian Marks, and they made the process so much easier for us!
Elena was amazing and kept us up to date, and couldn’t have done more for us!
Thank you again x

Sophie Hartley

From start to finish I received a professional approach to my sale.
At the valuation all terms were explained clearly and concisely.
The team were easy to contact by phone or email.
All questions were answered promptly and explained clearly.
A good level of contact was maintained throughout.
All in all, helpful and informative all the way to completion.

Sharron Abery

We were delighted by the service we received from all at the Plymouth office.

John Snell

The absolute best agent I've ever worked with…

I've had the pleasure of working with Gemma Dolley during my property search, and I honestly couldn't recommend her highly enough.

From the very beginning, Gemma stood out through her warmth, professionalism and genuine care. She is patient, incredibly responsive, and always goes above and beyond to make sure everything is clear and stress-free. Even during busy days, she has taken time to explain things, offer guidance, and support me far beyond what most agents usually do.

What impressed me the most is that she treats you like a real person, not just a transaction. She listens, she understands your situation, and she truly cares about finding the right outcome for everyone involved. Her honesty, empathy and kindness make such a difference — especially in a process that can often feel overwhelming.

If you're looking for someone who will support you, communicate clearly, look after your interests, and genuinely make you feel looked after, Gemma is absolutely exceptional.

I'm incredibly grateful for all her help.

Thank you, Gemma - you're a rare gem in this industry.

Andra Andresscu

Julian and his team have been amazing from start to finish. We sold our house, and bought our new home through Julian Marks. Special mention for Rachael, she is a superstar and worth her weight in gold. Rachael worked really hard for us and was helpful at every turn.
I would highly recommend Julian Marks to anyone selling/buying a home.

Elizabeth Hamilton

Julian Marks at Eggbuckland Road branch - were amazing in ensuring our chain was completed-without them, I don’t think our house purchase with them would have survived.

Jeremy, the branch Manager was exceptional, as were the real stars, who daily fought to get the deal done, Caroline and Megan.

10 out 10 -Simply the best !

Kevin Gillespie

The process of buying a property was dealt with very efficiently. I was kept up to date at every stage.
Everyone I dealt with were very professional. I would highly recommend your services.

Julie Chapman

Julian Marks were appointed as our agents for the sale of our property. They provided a very professional friendly and honest service and we are very happy with what they have done.

Rob Lillicrap

After having previously had negative experiences with estate agents in the area I was pleasantly surprised by the whole experience with Julian Marks.
From the very beginning of the process I knew my sale was in safe hands. After Henry professionally dealt with negotiations I was very pleased with the final outcome. I wouldn't hesitate to recommend or use this company again.

Steve Burge

Absolutely brilliant from start to finish. They kept us informed throughout and Rachael was always positive and offered encouragement when we were downcast when the original chain fell through. Thank you to everyone, you have been great to deal with.

Jim Tomlinson

Throughout the purchase of 67 Grantham in 2022, and after 3 years, (for my own health reasons) it was necessary to sell,
I have been pleased with all the efforts from all the staff at Julian Marks, Plympton. They have always looked after me
very well, and dealt with their work very efficiently.

Ailsa Bowden

Everyone at Julian Marks where really helpful, nothing was too much trouble. I felt valued and would highly recommend this estate agent.

Shaina Martin

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