Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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Julian, your advice at the start was excellent - thank you. Your team in Plymstock, in particular Rachael and Penny, offered sound guidance when required - my thanks go to both of them.

Nick Roseveare

We were very pleased with your quick and efficient handling of the sale of my aunt's house. Unfortunately her death just a few days before completion of the sale made the process more difficult and lengthy but we appreciate everything you did to keep things moving along. We would not hesitate to recommend you and would be happy to use your services in the future.

Carolyn Cox

An excellent service! Our house sold quickly and without hassle. I would recommend Julian Marks to anyone.

Michael Draper

Friendly, professional and efficient. A great valuation and a quick sale. I strongly recommend Julian Marks.

Simon Quintrell

I highly recommend Julian Marks Estate agents, from arranging our first viewing to completion the whole team were very professional, helpful and friendly. Any queries we had were answered promptly and we couldn't have asked for better service, thank you.

Steven Swatton

We recently purchased a house through Julian Marks. The service we received from the sales team was excellent. They kept good communication with us throughout the purchase process and Jon Hearn was particularly supportive in the final stages of the purchase when there were some issues to sort out. Thank you.

Linda Eve

Amazing team at Henders Corner. All very friendly and thorough. The agents took good care of my house during viewings. The team listened and were very open to reviewing the marketing materials. Lynn was a superstar, tracking down the chain details and following every tiny detail up - what a star! Professional office and the experience among the team is evident.

Alexandra Kyte

Julian and his team were incredibly helpful in relation to the sale of my late parent’s house which was quite an emotional experience for us.

Isobel d’Inverno

Amazing! So helpful, so engaging. Julian Marks have made the process so much easier.

Shannon Hart

Very helpful with all the trades who were visiting. Kept us fully up to date. Obviously tactful with our buyer as the sale took ages due to probate! Excellent knowledge of the local area and said trades people, so were able to recommend a gardener and roofer.

Elizabeth Anderson

Sincere congratulations to the Julian Marks team of Jeremy Lynn & Caroline. They came highly recommended by our solicitor involved in selling my late Mum's house. I found them all a pleasure to deal with and most deserving of a 5 star review. They provide a brilliant service and would also recommend them to family and friends, in fact I’ve already done so once again. Congratulations.

Peter Moss

In Plymstock you cannot but notice the number of properties that have a Julian Marks sign outside with For Sale or Sold STC. It's a family business. Excellent guidance on valuation and pricing of property. Good communication throughout the sale. Managed the issue of mother dying, the need for Probate and keeping sale alive. Great experience as the client throughout. Thank you Julian and Henry.

Martin Edgell
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