Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

Plymstock Plympton Plymouth Lettings All

All Julian Marks Estate Agent staff were very professional, knowledgeable, understanding and listened to what we wanted. Guided us through the whole process to a very satisfactory conclusion. Highly recommended them.

M.A. Steels

The team at Julian Marks, Plympton have demonstrated exemplary customer service during the sale of my mum's house. Their empathy, professionalism and local knowledge were excellent. It is clear relationships built with buyers and sellers bring return business because of their consistent customer focused approach. With Tara and Chris especially, I knew the sale was in safe hands. Thank you.

Sharon Bellamy

Professional and absolutely fantastic from start to finish with the personal touch mixed in. Would highly recommend to everyone! The set backs from people pulling out didn’t seem to stop the enthusiasm for getting our place sold. Leigh was instrumental in showing us a house that we had ruled out but she got us through the door to a fantastic property and her patience was amazing!!

Kevin Williams

Excellent service from initial contact with Julian to closing of the sale by Leigh. Kept informed at all stages.

Andy Wright

I would like to thank the staff of Julian Marks for their excellent service, with special thanks to Julia and Tara who always made me feel welcome and answered my many questions. I would confidently recommend Julian Marks to anyone wishing to buy or sell. Thank you all.

Derek Scantlebury

Excellent service from start to finish. Highly recommend Julian Marks.

Maureen

All the team at Julian Marks were particularly helpful and supportive during a very stressful period of my life. They were available and honest and supportive of all my questions and concerns. Alice in particular was especially kind but Julia, Chris and Donna were also brilliant. Would have no hesitation using this team if I needed to again. Other estate agents could learn from their format.

Suzy Price

Thanks to everyone for your professional and friendly service in selling my home. Thank you to the whole team, especially Jeremy and Jon.

Jimmy W

This is the second time that we’ve purchased a property through Julian Marks and this time we also sold our house with them as well. 10 years ago we found that the experienced team were professional, efficient and knowledgeable throughout the whole process and this time it was no different. We don’t plan to move again anytime soon but when we do, we will not hesitate in using Julian Marks again!

Natalie Tordoff

Julian Marks Mannamead branch handled my sale, they were friendly, helpful and understanding throughout, I was very pleased with how the property was presented, viewings were handled, and helping manage the sale process. Would definitely recommend.

Dan Criddle

We have purchased properties twice through Julian Marks (2013 and 2025) and on both occasions received a professional and comprehensive service in comparison to other local agents we have encountered along the way. If we were to sell in the future this would be through Julian Marks due to their high level of service across the chain.

Many Thanks to Jon and Mollie in particular who have been great to deal with.

Would recommend.

Nick Cook

We were overwhelmed by the professionalism and the attentiveness provided by Gemma & Caroline at the Plymouth Office, enabling the purchase of our new bungalow and the selling of our family house.

Mr & Mrs P Walters

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