Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

Plymstock Plympton Plymouth Lettings Mortgages All

I have nothing but praise for the way all staff helped me to sell my late mum’s bungalow in Plymstock. I told them I was a complete novice at selling, as I have only ever bought one property. Julia was my main point of contact, but all other staff were very helpful as well. I actually live in South Wales, so their helpfulness was brilliant, as all contact was either by phone or email. Highly recommend.

Beryl Jones

Excellent service from start to finish

Christopher Burkett

I cannot recommend Julian Marks highly enough. From start to finish, the service was exceptional. Their professionalism, market knowledge, and attention to detail were outstanding, and they made the entire selling process smooth and stress-free.

Communication was excellent throughout, with clear advice, regular updates, and honest guidance at every stage. They went above and beyond. X

Andrew England

Although the initial instruction was dealt with by my sister and brother-in law, as a joint executor I became involved with the sale discussions and sale price changes with Jeremy Glover, who I found to be very helpful and supportive of me.
My special thanks go to Mollie Hawking, who kept me very informed during each stage, and hiccups! along the way. She showed kindness and empathy throughout.

Pauline Spettigue

We cannot recommend Julian Mark’s highly enough, they really were amazing.

Linda Matthews

I am so pleased I chose Julian Marks for the sale of my property. They were efficient and professional. They quickly found me a buyer and the sale went through with no problems. Communication was great throughout and I was kept well informed. I would definitely use them again!

Karen Clark

I wish to thank the many staff members involved in bringing about the sale of our property. The speed of action when required, the friendly and professional manner, the communication both before and after sale, were all excellent. Thank you

ROGER HANSON

Thank you to all the team for their professional service in selling our house. Unlike many estate agents they always provided accompanied viewings and also gave a speedy feedback following the viewing. After selling they still liaised with us to ensure the legal side was being progressed. Would recommend.

Deryn Elford

Excellent service from the Plymstock branch .Thank you for making the sale go smoothly .

Susan Andrews

Thank you for an amazing experience. The whole team; from valuation, viewings, offer negotiation and progressing the chain through to completion are paragons of customer service. Of particular note was the timely issuing of communications, either by phone or email, which gave reassurance and clarity as required. If you want professionalism & expertise I would highly recommend this team.

Nick McLoughlin

All the staff were professional in their approach to our house move

Sue Banbury

Despite a long, seven-month chain, the service from both the Plymstock and Plymouth branches was excellent. We always felt supported and well-informed, even through the challenges. The professionalism and communication were outstanding. We’re very grateful for your hard work and would highly recommend.

Elisa Pinkerton

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