Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

Plymstock Plympton Plymouth All

I found Wesley's team extremely helpful, courteous and polite, nothing was too much trouble.

Barry Lewis

From the valuation to sale, the end to end service and support provided by the team at the Plymstock Office was absolutely amazing. In particular a huge thanks to Leigh for the high level of customer service she provided throughout in a friendly, approachable and professional manner. Brilliant!

Nick Smith

After being disappointed with my previous agent and the handling of this sale, which failed, I'm so grateful for the service I received from Julian Marks.
My thanks go to all the team at the Plympton office, especially to Julia. She is positive, pro-active and very easy to talk to. You feel she is really working with and for you.

Angie Fisher

I had a great experience with Julian Marks when buying my property. Tara was welcoming, very knowledgable and excellent at showcasing the property. Julia was a ray of sunshine and promptly answered any queries I had with nothing being too much trouble. Thank you.

Helen Taylor

We recently bought a bungalow through Julian Marks. They made the whole process go smoothly and helped to move the purchase along at a good rate. I have previously sold properties through this office and have always been impressed.

Christine Bridgett

We were very satisfied with the professional way the sale was dealt with from start to finish.

Barry Hayman

John was incredible from the start to finish, with what turned out to be a very difficult purchase.
John was in contact on a regular basis with my solicitors, who were very difficult to say the least.
Myself and John were also in contact on a regular basis.
First class service, throughout the lengthy process.
I am very grateful to him.

Paul Revell

I am pleased to say that the sale of my property which Julian Marks handled went smoothly and efficiently. I found the staff to be friendly and obliging and I was kept informed and up to date throughout.

Brenda Metherell

We were very happy with the service we received. John was very helpful and answered all our questions. Thanks to John the purchase was achieved in good time, and we are very grateful because we had already sold our old house.

Michael Cranefield

I sold my house recently through Julian marks at their mannamead branch. I was really impressed from the very beginning right through to completion, the whole team made the process a breeze, always keeping me updated, and always willing to answer my questions, a really friendly team. And now we have our dream house, we couldn’t be happier,
Thanks everyone.

James Sanders

Dear Steve, Tracy, James and all the staff of Julian Marks Plympton,

I wish to say a big thank you to you all for your recent help in finding me a tenant. This is the first time that I have used your ‘tenant finding service’ and I couldn’t be more pleased with the outcome.

The help and advice I received from Steve were invaluable.

The entire process was completed quickly and efficiently. The premises viewings, interviews, and meter readings were all dealt for me. It’s been a first-class service and I will definitely be using Julian Marks again in the future.

I can thoroughly recommend your ‘tenant finding service’ to all landlords.

Yours thankfully,

Edward

Julian Marks Estate Agents were very good! Lynn and Caroline were especially good with keeping me up to date with all information. I will continue to recommend them.

Alan & Wendy

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