Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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Thanks to everyone for your professional and friendly service in selling my home. Thank you to the whole team, especially Jeremy and Jon.

Jimmy W

This is the second time that we’ve purchased a property through Julian Marks and this time we also sold our house with them as well. 10 years ago we found that the experienced team were professional, efficient and knowledgeable throughout the whole process and this time it was no different. We don’t plan to move again anytime soon but when we do, we will not hesitate in using Julian Marks again!

Natalie Tordoff

Julian Marks Mannamead branch handled my sale, they were friendly, helpful and understanding throughout, I was very pleased with how the property was presented, viewings were handled, and helping manage the sale process. Would definitely recommend.

Dan Criddle

We have purchased properties twice through Julian Marks (2013 and 2025) and on both occasions received a professional and comprehensive service in comparison to other local agents we have encountered along the way. If we were to sell in the future this would be through Julian Marks due to their high level of service across the chain.

Many Thanks to Jon and Mollie in particular who have been great to deal with.

Would recommend.

Nick Cook

We were overwhelmed by the professionalism and the attentiveness provided by Gemma & Caroline at the Plymouth Office, enabling the purchase of our new bungalow and the selling of our family house.

Mr & Mrs P Walters

This is the second time we have bought a house via Julian Marks and this time we also sold our house with them too. From start to finish the whole process was very easy and nothing was ever too much trouble when I had any questions regarding the sale/purchase of our house. Thank you for making our house move that little less stressful!

Natalie Tordoff

A professional, receptive and highly motivated office team, which implicitly understands its patch and the state of the market. Wesley's use of graphic analysis and data to pitch at the right place was persuasive. And my initial warm feeling in the office was boosted as each member of the team came individually to the house to understand the features and potential of the property. Lynn (and Caroline) was a fabulous orchestrator of the ‘chain,’ while Jeremy’s undoubted expertise and experience was a key feature in eventually getting over the line. I would thoroughly recommend JulianMarks. Thank you to you all (+ Gemma and Megan (of course!))

Robert Vitali

I cannot fault the service Julian Marks have provided as a first time buyer. Jon, Caroline and Megan were fantastic and super proactive all the way through, putting my mind at ease throughout what turned out to be a slightly unusual purchase. I couldn't have done it without their expertise and kindness and can't thank them enough. I would absolutely recommend this agency to anyone.

Deanna Pengelly

Very pleased with the attention to detail given by all the Plymouth office.

Graham Mathews

All the staff were very friendly and helpful, they answered all the questions I had. They always got back to me quickly. I would use them again if I was selling a house.

Fiona Fewtrell

We were very pleased with your quick and efficient handling of the sale of my aunt's house. Unfortunately her death just a few days before completion of the sale made the process more difficult and lengthy but we appreciate everything you did to keep things moving along. We would not hesitate to recommend you and would be happy to use your services in the future.

Carolyn Cox

An excellent service! Our house sold quickly and without hassle. I would recommend Julian Marks to anyone.

Michael Draper
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