Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

This is the second time we have bought a house via Julian Marks and this time we also sold our house with them too. From start to finish the whole process was very easy and nothing was ever too much trouble when I had any questions regarding the sale/purchase of our house. Thank you for making our house move that little less stressful!

Natalie Tordoff

A professional, receptive and highly motivated office team, which implicitly understands its patch and the state of the market. Wesley's use of graphic analysis and data to pitch at the right place was persuasive. And my initial warm feeling in the office was boosted as each member of the team came individually to the house to understand the features and potential of the property. Lynn (and Caroline) was a fabulous orchestrator of the ‘chain,’ while Jeremy’s undoubted expertise and experience was a key feature in eventually getting over the line. I would thoroughly recommend JulianMarks. Thank you to you all (+ Gemma and Megan (of course!))

Robert Vitali

I cannot fault the service Julian Marks have provided as a first time buyer. Jon, Caroline and Megan were fantastic and super proactive all the way through, putting my mind at ease throughout what turned out to be a slightly unusual purchase. I couldn't have done it without their expertise and kindness and can't thank them enough. I would absolutely recommend this agency to anyone.

Deanna Pengelly

Very pleased with the attention to detail given by all the Plymouth office.

Graham Mathews

All the staff were very friendly and helpful, they answered all the questions I had. They always got back to me quickly. I would use them again if I was selling a house.

Fiona Fewtrell

We were very pleased with your quick and efficient handling of the sale of my aunt's house. Unfortunately her death just a few days before completion of the sale made the process more difficult and lengthy but we appreciate everything you did to keep things moving along. We would not hesitate to recommend you and would be happy to use your services in the future.

Carolyn Cox

An excellent service! Our house sold quickly and without hassle. I would recommend Julian Marks to anyone.

Michael Draper

Amazing team at Henders Corner. All very friendly and thorough. The agents took good care of my house during viewings. The team listened and were very open to reviewing the marketing materials. Lynn was a superstar, tracking down the chain details and following every tiny detail up - what a star! Professional office and the experience among the team is evident.

Alexandra Kyte

Sincere congratulations to the Julian Marks team of Jeremy Lynn & Caroline. They came highly recommended by our solicitor involved in selling my late Mum's house. I found them all a pleasure to deal with and most deserving of a 5 star review. They provide a brilliant service and would also recommend them to family and friends, in fact I’ve already done so once again. Congratulations.

Peter Moss

Julian Marks were brilliant, both on the buying and selling side of our move. Always friendly and helpful, they helped get us through a long and complex move involving a long chain. Would definitely recommend, worth every penny.

Andrew Burn

Excellent service on a difficult move.

Irene Peebles

We would highly recommend Julian Marks. All of the staff are extremely professional with a wealth of experience. The communication on the progress of the sale was excellent. A special thank you to Lynn and Caroline for their tenacity in securing a positive outcome for the large chain that we were in.

Maggie Wood
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