Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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This was the second time I have used Julian Marks and I wouldn't hesitate to use them again to sell my house!

I found the whole team very professional and friendly. I was fully supported during the process and Julian Marks went above and beyond to ensure that the sale went through. A big thank you to Jon for all your patience, help and support.

LB

The service was slick and efficient. We were kept in the loop and communicated with regularly. They did everything they were needed to and everything asked - no issues! Happy to recommend without doubt.

Nigel Morrish

Purchasing our new property through Julian Marks has been a pleasure...everyone in the team has been friendly professional and helpful. We would recommend again.
Well done to you all.

Melanie Rapson

Absolutely excellent service from beginning to end. Would thoroughly recommend. Very professional and friendly.

Wendy Ellis

I can say without hesitation that Jon was extremely helpful and efficient when assisting us achieve the sale of our property.  He developed a bridge and understanding between us and our buyers which was constructive, thoughtful and proved to be what was required in order to get to completion.  Highly recommended.

Tony- Plymstock

I have been fortunate enough to buy and sell with Julian Marks. I have always found the team to be efficient, professional, trustworthy and above all experts in their field. It was reassuring to know when I purchased my new house that JM were at the helm. Leigh was particularly impressive & understood my brief & 100% delivered showing us our new home & helping us secure it! Thank you Leigh and all!

Sarah Lloyd

After speaking with various Estate Agents in Plymstock we decided to place mum's property with Julian Marks. From start to finish we were guided throughout the process, kept informed of viewings and feedback through to a satisfactory completion of sale. Julian Marks were extremely professional and efficient with their communication.

We would recommend Julian Marks, Plymstock Office.

Roger Hahn

An exceptional personal service, the transactions for the sale of our property was not without its issues and negotiations were handled adroitly and succinctly by Julian Marks Estate Agents. All staff that I encountered were polite and efficient, more importantly for any contract negotiations, my calls, messages and questions were all responded to in a prompt and efficient manner.

Paul Binmore

The marketing of our property was of a high standard, with great photos.
Friendly and efficient sales team, easy to talk to and discuss sale and process.
Thank you

Sarah Beresford

We had a stress free sale and purchase from Julian Marks. Everyone we dealt with was friendly and professional. Responses to emails, phone call and feedback from viewings were all in a timely manner. Would definitely recommend.

Julia Giddens

A very good professional service provided. Henry, a charming young man, kept us in the loop at all times throughout the sale, and was very approachable, and nothing was too much trouble. The whole service from photo taking of property to sell, to receipt of keys for new property was a very smooth process. I would very much recommend Julian Marks to anyone wishing to buy or sell a property.

Jayne and Ian Robotham

Superb service, thank you so much.

Helen Chapman
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