Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

Plymstock Plympton Plymouth Lettings Mortgages All

Great service in selling the property.

Phil Butterworth

Julian Marks are very professional, and respectful of myself and my property.
It was a pleasure to work with JM to sell my property.
The whole process was quite easy and I liked the way it was done, with minimal interaction from myself.
A big thank you to Steve and team.

Philip Edmonds

All communications were efficient and effective, keeping me up to date of all visits and feedback. I felt very confident in the service provided by the whole team. I would particularly like to thank Leigh who provided a personable service showing genuine care and professionalism during the whole process along with excellent negotiation skills.

Teresa Moore

The team were always very helpful whilst we were selling and searching for our new home.

Louise Sewell

Julian, your advice at the start was excellent - thank you. Your team in Plymstock, in particular Rachael and Penny, offered sound guidance when required - my thanks go to both of them.

Nick Roseveare

We recently purchased a house through Julian Marks. The service we received from the sales team was excellent. They kept good communication with us throughout the purchase process and Jon Hearn was particularly supportive in the final stages of the purchase when there were some issues to sort out. Thank you.

Linda Eve

Julian and his team were incredibly helpful in relation to the sale of my late parent’s house which was quite an emotional experience for us.

Isobel d’Inverno

Amazing! So helpful, so engaging. Julian Marks have made the process so much easier.

Shannon Hart

Very helpful with all the trades who were visiting. Kept us fully up to date. Obviously tactful with our buyer as the sale took ages due to probate! Excellent knowledge of the local area and said trades people, so were able to recommend a gardener and roofer.

Elizabeth Anderson

In Plymstock you cannot but notice the number of properties that have a Julian Marks sign outside with For Sale or Sold STC. It's a family business. Excellent guidance on valuation and pricing of property. Good communication throughout the sale. Managed the issue of mother dying, the need for Probate and keeping sale alive. Great experience as the client throughout. Thank you Julian and Henry.

Martin Edgell

Henry and the team have been great during our journey as vendors and buyers. They were available to answer any questions we had and remained honest but supportive throughout, even during negotiations. Thank you for being professional but also providing personal touches to your service. We are very happy with the outcome and our new home. Sharon and David

Sharon Pennack

Julian has been an outstanding asset in our moving journey. Julian first visited us in 2022, and at that time we decided not to move and that was no problem. Two years later, we invited him back and our house was on the market in a matter of hours and sold on first viewing almost at market price. We would recommend Julian Marks to anyone looking to sell!

Abbie Tomson

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