Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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A huge thank you to the team who could not have been more helpful.
They always responded to our questions and queries in a timely manner and kept us updated.
Highly professional, friendly and approachable.
I would highly recommend the Julian Marks team.

Maryse Sherriff

We were delighted with the excellent service provided by Jeremy, Lynn, Caroline and all of the team in the Plymouth office. Our sale brought a number of challenges and everyone worked tirelessly to support us through the process of finding a buyer and then completing the sale. I can highly recommend the team to anyone selling for their personal service coupled with their knowledge and expertise.

Matthew Rose

Just want to say a massive thank you to Steve Allen on helping getting my property marketed resulting in it selling the following day. Julia Carlsson was fantastic keeping me up to date with everything along the way after I had accepted an offer and is a credit to your company. I would not hesitate to use Julian Marks to list my property again in the future.

James Cary

I was very happy with the personal, professional and considerate service given by your team in selling my mother's house. Thank you.

Susan

Amazing service from all the staff, Jeremy, Gemma and Carolyn Very patient, professional and always kept us informed.

Nikki Parker

The team at Julian Marks have been extremely professional throughout the purchase of the property. Communication was excellent and they have been a pleasure to deal with. Their support and advice was greatly appreciated

Lisa Francombe

I am so glad we chose Julian Marks to sell our home. The entire process was flawless and we were made to feel like their only clients and their top priority throughout.
Wes and Tara were lovely, we really felt they had a great plan on how to sell for us. But the show stopper was Alice, she went above and beyond, keeping in touch with us and solicitors and driving the whole process. Thanks guys!

Lauren Hirst

The Plympton team @ Julian Marks were fantastic throughout the whole process. The marketing, viewing feedback, followed by my swift sale was excellent, but even more importantly the sales chasing and regular updates made this Estate Agent stand out from the crowd, I wouldn’t hesitate recommending them to others!

Susan Court

Excellent, I was kept informed all the way through the process. Particularly being emailed as don’t have access to my phone during the working day. Would definitely recommend Julian Marks.

Jane Tucker-Cantez

I bought my property through Julian Marks and they have been brilliant. I had Tara for the viewing who had a vast knowledge of the property and answered any questions I had. She managed the sale from start to finish and is a credit to the business. Thank you for everything.

Emma Campbell

Where do I start! If it wasn’t for Tara keeping me sane I think we would never have moved into our dream home! Tara went above and beyond for me and was very professional I wish I had sold my property through you now knowing what I know. Tara is an absolute credit to your team and I could go on and on about how she went over and above! I will continue to recommend you and thank you for everything.

Claire Rogers

A big thank you to everyone in the Mannamead office for their hard work in making the sale of our much loved home as easy as possible. A special thanks to Lynn in particular for helping us with some more tricky areas! The whole team were highly professional and completely understanding of the emotional side of selling / moving. We wouldn’t hesitate to recommend them in the future!

Lydia Dixon
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