Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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After having previously had negative experiences with estate agents in the area I was pleasantly surprised by the whole experience with Julian Marks.
From the very beginning of the process I knew my sale was in safe hands. After Henry professionally dealt with negotiations I was very pleased with the final outcome. I wouldn't hesitate to recommend or use this company again.

Steve Burge

Absolutely brilliant from start to finish. They kept us informed throughout and Rachael was always positive and offered encouragement when we were downcast when the original chain fell through. Thank you to everyone, you have been great to deal with.

Jim Tomlinson

Throughout the purchase of 67 Grantham in 2022, and after 3 years, (for my own health reasons) it was necessary to sell,
I have been pleased with all the efforts from all the staff at Julian Marks, Plympton. They have always looked after me
very well, and dealt with their work very efficiently.

Ailsa Bowden

Everyone at Julian Marks where really helpful, nothing was too much trouble. I felt valued and would highly recommend this estate agent.

Shaina Martin

Very professional and friendly. Kept me updated with progress of selling my Mother's house throughout the process and helped me negotiate a fair price. I have no hesitation in recommending Julian Marks.

Phil Bain

We were very pleased the way Plymouth office handled the sale of our bungalow.

We will certainly use them again.

John & Jeanette Morton

Chris and the team guided me through the process, keeping me informed and checking in on progress regularly. Professional and approachable. Thoroughly recommend using Julian Marks. A truly stand out business within the community.

Huw Trotman

Chris and his team were excellent from start to finish with the sale of my house. Professional and helpful at all times. Highly recommended .

Sue Andrews
I just wanted to say a huge thank you to you (Ellie), Chris and your team for your excellent service and advice throughout the whole process. You kept the ship steady, so to speak, and we would certainly recommend your company going forward!
Ian and Melanie Jasinskyj

Absolutely first class service from start to finish. We were kept updated on a regular basis - regular feedback on our sale & the chain (up & down)
Always ready/willing to advise us when needed - can’t fault service from all of the staff from the Plympton office.

Brenda Blackmore

I was very pleased with the efficient and friendly service from all the staff, who achieved a good number of viewings and an agreed offer price within a few weeks of marketing.
Thanks in particular to Jeremy , Wesley and Mollie.

Stanley Westlake

Expectations of the service from valuation to final exchange were exceeded as the whole process was easy and quick with constant and friendly communication.

Julie Dent
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