Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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We cannot recommend Julian Mark’s highly enough, they really were amazing.

Linda Matthews

I am so pleased I chose Julian Marks for the sale of my property. They were efficient and professional. They quickly found me a buyer and the sale went through with no problems. Communication was great throughout and I was kept well informed. I would definitely use them again!

Karen Clark

I wish to thank the many staff members involved in bringing about the sale of our property. The speed of action when required, the friendly and professional manner, the communication both before and after sale, were all excellent. Thank you

ROGER HANSON

Thank you to all the team for their professional service in selling our house. Unlike many estate agents they always provided accompanied viewings and also gave a speedy feedback following the viewing. After selling they still liaised with us to ensure the legal side was being progressed. Would recommend.

Deryn Elford

Excellent service from the Plymstock branch .Thank you for making the sale go smoothly .

Susan Andrews

Thank you for an amazing experience. The whole team; from valuation, viewings, offer negotiation and progressing the chain through to completion are paragons of customer service. Of particular note was the timely issuing of communications, either by phone or email, which gave reassurance and clarity as required. If you want professionalism & expertise I would highly recommend this team.

Nick McLoughlin

All the staff were professional in their approach to our house move

Sue Banbury

Despite a long, seven-month chain, the service from both the Plymstock and Plymouth branches was excellent. We always felt supported and well-informed, even through the challenges. The professionalism and communication were outstanding. We’re very grateful for your hard work and would highly recommend.

Elisa Pinkerton

A massive thank you to Henry at JM as without his commitment and persistency to get my sale through before Xmas it wouldn't have happened in 2025. Henry went above and beyond to get the sale through as unfortunately solicitors at the very bottom of our 3 property chain hadn't fulfilled their role at all. Thank you x

Lindsey Harris

Just to say ALL THE TEAM at Julian Marks at the Plymouth Office were Outstanding in ensuring our House Purchase was kept on track, nothing was too much trouble from Jeremy Branch Manager, Caroline, Megan, too many names to list - gave us total confidence that the Exchange and Completion were achieved. We would not hesitate 100% in recommending using this Estate Agent.

Kevin Gillespie

We purchased through Julian Marks, and they made the process so much easier for us!
Elena was amazing and kept us up to date, and couldn’t have done more for us!
Thank you again x

Sophie Hartley

From start to finish I received a professional approach to my sale.
At the valuation all terms were explained clearly and concisely.
The team were easy to contact by phone or email.
All questions were answered promptly and explained clearly.
A good level of contact was maintained throughout.
All in all, helpful and informative all the way to completion.

Sharron Abery
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