Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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A huge thank you to the team who could not have been more helpful.
They always responded to our questions and queries in a timely manner and kept us updated.
Highly professional, friendly and approachable.
I would highly recommend the Julian Marks team.

Maryse Sherriff

We were delighted with the excellent service provided by Jeremy, Lynn, Caroline and all of the team in the Plymouth office. Our sale brought a number of challenges and everyone worked tirelessly to support us through the process of finding a buyer and then completing the sale. I can highly recommend the team to anyone selling for their personal service coupled with their knowledge and expertise.

Matthew Rose

I was very happy with the personal, professional and considerate service given by your team in selling my mother's house. Thank you.

Susan

Amazing service from all the staff, Jeremy, Gemma and Carolyn Very patient, professional and always kept us informed.

Nikki Parker

The team at Julian Marks have been extremely professional throughout the purchase of the property. Communication was excellent and they have been a pleasure to deal with. Their support and advice was greatly appreciated

Lisa Francombe

A big thank you to everyone in the Mannamead office for their hard work in making the sale of our much loved home as easy as possible. A special thanks to Lynn in particular for helping us with some more tricky areas! The whole team were highly professional and completely understanding of the emotional side of selling / moving. We wouldn’t hesitate to recommend them in the future!

Lydia Dixon

From start to finish Julian Marks have been amazing. We have brought a house that needs a full rip out, they have made the property available for us to bring around architects and builders for us to get the building process moving. I only wish I had used them to sell my property – No wonder their boards are all over Plymouth!
First class – should I ever move again they would be my first choice.

Charlotte Hannaford

At every stage of the process, the team from our Julian Marks office were just right. They were utterly professional and inspired trust and confidence, and additionally just really kind and pleasant at all times. We're really grateful for their service and would completely recommend them, and use them again if we ever needed to!

Stephanie Cory

Lynn was wonderful from start to finish. Working proactively as a link between ourselves and the sellers. When I called the office, staff were also helpful in her absence.

All of the support we were given certainly helped smooth what can be a painful experience, as buying a house in this country is unnecessarily taxing, when relying on different agencies.

Allan Sunderland

We recently bought a house listed by Julian Marks, Plymouth. I was very impressed at the professionalism demonstrated by the whole team at the Mannamead office. We were kept informed throughout the whole process, and any queries that we submitted were dealt with promptly. Definitely a five star service.

Simon Roberts

Excellent friendly professional service, providing clear advice and maintaining contact throughout the selling process. A pleasure to work with.

David Wright

Fabulous to work with, always kept in contact with me via phone or email for updates. Would highly recommend.

Andrew Pring
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