Customer service still wins hands-down

The absolute best agent I've ever worked with…

I've had the pleasure of working with Gemma Dolley during my property search, and I honestly couldn't recommend her highly enough.

From the very beginning, Gemma stood out through her warmth, professionalism and genuine care. She is patient, incredibly responsive, and always goes above and beyond to make sure everything is clear and stress-free. Even during busy days, she has taken time to explain things, offer guidance, and support me far beyond what most agents usually do.

What impressed me the most is that she treats you like a real person, not just a transaction. She listens, she understands your situation, and she truly cares about finding the right outcome for everyone involved. Her honesty, empathy and kindness make such a difference — especially in a process that can often feel overwhelming.

If you're looking for someone who will support you, communicate clearly, look after your interests, and genuinely make you feel looked after, Gemma is absolutely exceptional.

I'm incredibly grateful for all her help.

Thank you, Gemma - you're a rare gem in this industry.

Julian Marks at Eggbuckland Road branch - were amazing in ensuring our chain was completed-without them, I don’t think our house purchase with them would have survived.

Jeremy, the branch Manager was exceptional, as were the real stars, who daily fought to get the deal done, Caroline and Megan.

10 out 10 -Simply the best !

Julian Marks were appointed as our agents for the sale of our property. They provided a very professional friendly and honest service and we are very happy with what they have done.

We were very pleased the way Plymouth office handled the sale of our bungalow.

We will certainly use them again.

Expectations of the service from valuation to final exchange were exceeded as the whole process was easy and quick with constant and friendly communication.

Excellent service from start to finish, We were under a lot of pressure to get a valuation and they manage to fit us in with very short notice. Would recommend if you need professional assistance.

Great experience. From the start the staff were friendly and knowledgable. I got a sale quickly and was supported through the whole process. Would 100% recommend.

I recently purchased a house with the Plymouth office and I couldn't be happier with the service. Everyone I spoke to along the way was friendly, professional and prompt with any queries I had. I would most certainly use again in the future for both sales and purchases. Thank you, Team!