Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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Me and my partner were first time buyers and we used Julian Marks in Plymouth. They made our experience a lot easier definitely. Mollie Hawking and Gemma from the Plymouth branch kept us updated as soon as they had any information, so if you’re looking for a home to buy use Julian Marks.

A big thank you once again.

Ray Spear

Professional and efficient. Responded quickly to any requests. Most important was excellent communication all the way through the process

Barbara Lesley Giadrini

Great service and communication - would definitely recommend.

Sara Jones

Thank you so much to the wonderful team at Julian Marks. I really appreciate your support during my flat purchase and you've all been so helpful - especially the lovely Caroline. Thank you so much for your kindness.

Victoria Stanford

We used Julian Marks for sale of property.
The whole process was made easier by the amazing staff, super friendly and kept up us fully informed throughout.
Followed up quickly items that need chasing and coordinated readily with all parties involved very effectively.
Would highly recommend their services.

sharon phillips

Julian Marks were amazing and super useful throughout the whole process of buying a home. Everyone I spoke to there was very polite and super friendly. Caroline dealt with my account for the most part and she always got me answers to any questions, within minutes, she's incredible! I would highly recommend them to anyone!

Jade Procter

Our house sale was handled with efficiency and care. The marketing of our property was impressive, resulting in an extremely quick offer at a price we were more than happy to accept. From start to finish, we were kept updated in what turned out to be a fairly complicated transaction. We would like to specifically thank Jeremy and Molly for their very personal service and attention to our needs.

Linda Sutcliffe

Excellent service very friendly but professional and efficient.

Lorraine Clark

We had a fantastic experience with Julian Marks. Mollie and Jeremy were amazing throughout our house purchase, always keeping us updated and explaining each step clearly. They were professional, responsive, and really helped move things along. Their support made a stressful process much easier. We’re very grateful for their hard work and would highly recommend them. Highly recommend to anyone!

Jessica Bryssau

Very happy with the service we received. Good advice throughout and managed viewings effusive. Kept us in the loop very well and helped us nay our way through a tricky sale.

Jerry Caley

Although the initial instruction was dealt with by my sister and brother-in law, as a joint executor I became involved with the sale discussions and sale price changes with Jeremy Glover, who I found to be very helpful and supportive of me.
My special thanks go to Mollie Hawking, who kept me very informed during each stage, and hiccups! along the way. She showed kindness and empathy throughout.

Pauline Spettigue

Thank you to all the team for their professional service in selling our house. Unlike many estate agents they always provided accompanied viewings and also gave a speedy feedback following the viewing. After selling they still liaised with us to ensure the legal side was being progressed. Would recommend.

Deryn Elford
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