Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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Great service, kept us really well informed, helped us select the right purchaser and supported the management of the sale. Nothing seemed to be too much trouble - organised lots of viewings, all well managed and informed.

Robin Humble

It brings a huge smile to our faces when thinking of the experience we just had in working with the Plympton office. Their service was exemplary, from our first meeting with Wesley who carried out the appraisal and photographs, many members of the team who assisted throughout the process, and a very special mention for Julia. She is polite, efficient, and an absolute joy to work with. Well done!

Steve and Tracy Hutchings

Fantastic service from both Plympton and Plymstock office. From very first conversation with Wesley through to Completion with Alice (Plympton) and Jon (Plymstock).
Refreshing honesty and integrity demonstrated at all times whilst meeting our needs.
Despite the challenges they delivered, always with empathy and a smile.
If we were to resell Julian Marks would be our agent of choice.

Jeff Bawden

The staff were very helpful and kept me informed at every stage of the selling process. Would not hesitate to recommend.

Alison Stacey

Just want to say a massive thank you to Steve Allen on helping getting my property marketed resulting in it selling the following day. Julia Carlsson was fantastic keeping me up to date with everything along the way after I had accepted an offer and is a credit to your company. I would not hesitate to use Julian Marks to list my property again in the future.

James Cary

I am so glad we chose Julian Marks to sell our home. The entire process was flawless and we were made to feel like their only clients and their top priority throughout.
Wes and Tara were lovely, we really felt they had a great plan on how to sell for us. But the show stopper was Alice, she went above and beyond, keeping in touch with us and solicitors and driving the whole process. Thanks guys!

Lauren Hirst

The Plympton team @ Julian Marks were fantastic throughout the whole process. The marketing, viewing feedback, followed by my swift sale was excellent, but even more importantly the sales chasing and regular updates made this Estate Agent stand out from the crowd, I wouldn’t hesitate recommending them to others!

Susan Court

I bought my property through Julian Marks and they have been brilliant. I had Tara for the viewing who had a vast knowledge of the property and answered any questions I had. She managed the sale from start to finish and is a credit to the business. Thank you for everything.

Emma Campbell

Where do I start! If it wasn’t for Tara keeping me sane I think we would never have moved into our dream home! Tara went above and beyond for me and was very professional I wish I had sold my property through you now knowing what I know. Tara is an absolute credit to your team and I could go on and on about how she went over and above! I will continue to recommend you and thank you for everything.

Claire Rogers

Excellent service received throughout my experience.
From initial viewing with Wesley, who was patient, honest and explained the whole process, right through to sale of my dad's property. All staff were welcoming if I went into the office and all kept me updated throughout process. I will be definitely recommending Julian Marks to others. Thank you

Julie Gaylard

The team in the Plympton office are outstanding.
As a non-resident landlord wishing to sell part of the portfolio, communication is paramount.
Those experienced in property matters know that if things can go wrong, and they often do, the consequences can be lessoned by timely and effective communication.
Fortunately, both the latest transaction and previous one have been superbly managed.

Andrew Prince

Julia was amazing, so helpful from day one and amazingly supportive. She made the whole experience great for us as first time buyers.

Hannah Gulley
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