Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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This has been a very lengthy move with issues along the way but Julian Marks kept us informed throughout and actively chased the chain situation and fed back to us. We were very happy with their service.

Tracy Hedges

Excellent service, very nice and helpful staff
We were kept informed of the progress of the sale and answered any questions we asked.

Pamela Pooley

Throughout the process of selling my home, purchasing and moving into my new home, the team at Julian Marks were kind, friendly and professional.
I particularly valued the twice weekly telephone calls with updates of progress of the process towards completion.
This was both helpful and supportive.
Thank you so much to the excellent team at Julian Marks.

Pauline Northmore

This business was conducted in a professional manner, kept well informed and updated regularly. Would highly recommend them.

Sandra Williams

Julian Marks were excellent from start to finish in the recent sale of my mother's retirement flat in Plympton. I was kept fully informed throughout the process and all the staff were extremely helpful and proactive. I highly recommend them.

Jane Hardacre

I cannot recommend Julian Marks highly enough. From start to finish, the service was exceptional. Their professionalism, market knowledge, and attention to detail were outstanding, and they made the entire selling process smooth and stress-free.

Communication was excellent throughout, with clear advice, regular updates, and honest guidance at every stage. They went above and beyond. X

Andrew England

We cannot recommend Julian Mark’s highly enough, they really were amazing.

Linda Matthews

We purchased through Julian Marks, and they made the process so much easier for us!
Elena was amazing and kept us up to date, and couldn’t have done more for us!
Thank you again x

Sophie Hartley

From start to finish I received a professional approach to my sale.
At the valuation all terms were explained clearly and concisely.
The team were easy to contact by phone or email.
All questions were answered promptly and explained clearly.
A good level of contact was maintained throughout.
All in all, helpful and informative all the way to completion.

Sharron Abery

Throughout the purchase of 67 Grantham in 2022, and after 3 years, (for my own health reasons) it was necessary to sell,
I have been pleased with all the efforts from all the staff at Julian Marks, Plympton. They have always looked after me
very well, and dealt with their work very efficiently.

Ailsa Bowden

Chris and the team guided me through the process, keeping me informed and checking in on progress regularly. Professional and approachable. Thoroughly recommend using Julian Marks. A truly stand out business within the community.

Huw Trotman

Chris and his team were excellent from start to finish with the sale of my house. Professional and helpful at all times. Highly recommended .

Sue Andrews
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