Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

I just wanted to say a huge thank you to you (Ellie), Chris and your team for your excellent service and advice throughout the whole process. You kept the ship steady, so to speak, and we would certainly recommend your company going forward!
Ian and Melanie Jasinskyj

Absolutely first class service from start to finish. We were kept updated on a regular basis - regular feedback on our sale & the chain (up & down)
Always ready/willing to advise us when needed - can’t fault service from all of the staff from the Plympton office.

Brenda Blackmore

The Plympton team couldn't have been more helpful. They really helped to get our sale over the line. Big shout outs to Chris and Elena. Many thanks for all your help.

Ian Jasinskyj

Despite many problems arising with our purchase, the staff at Julian Marks could not have done more to try and facilitate our move. They were hugely supportive throughout the process.

Thank you Tara

Karen Murphy

Our property sold after 3 consecutive viewings. Our contact was extremely supportive and kept us updated until exchange and completion.
We would recommend Julian Marks without hesitation.

Gillian Nye

Incredibly happy with the excellent friendly service provided by everyone at Julian Marks. I'd never sold a house before & they helped/advised all the way through the process, no questions were too daft for them, always happy to help. Totally blown away with the quality of the Sale Brochure, photography & marketing for the house too, loved the aerial shots. Thank you all.

Geoff Roberts

From the outset of the process, Julian Marks proved themselves to be the best option. They were very proactive in finding viewings and always left honest and relevant feedback from the viewers. I would highly recommend them.

Martine Prendergast

Alice was really helpful throughout the whole process and the team are very professional and very supportive through the entire process of buying for the first time

Amber Baines

Very professional help all along the journey to selling my house.

Paul Ackland

I chose the Plympton branch as it's in a very busy place. Tara and team went above and beyond. I had plenty of viewings. Sold within 4 weeks. It wasn't just selling my property it was all the phone calls after that was done for me. Also Tara helped me fill out a form from my solicitors as I didn't quite understand. So thank you all.

Eileen Harris

Very helpful throughout

Kyle Quin

The team at Julian Marks, Plympton have demonstrated exemplary customer service during the sale of my mum's house. Their empathy, professionalism and local knowledge were excellent. It is clear relationships built with buyers and sellers bring return business because of their consistent customer focused approach. With Tara and Chris especially, I knew the sale was in safe hands. Thank you.

Sharon Bellamy
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