Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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PlymstockPlymptonPlymouthLettingsMortgagesAll

I would like to thank the staff of Julian Marks for their excellent service, with special thanks to Julia and Tara who always made me feel welcome and answered my many questions. I would confidently recommend Julian Marks to anyone wishing to buy or sell. Thank you all.

Derek Scantlebury

All the team at Julian Marks were particularly helpful and supportive during a very stressful period of my life. They were available and honest and supportive of all my questions and concerns. Alice in particular was especially kind but Julia, Chris and Donna were also brilliant. Would have no hesitation using this team if I needed to again. Other estate agents could learn from their format.

Suzy Price

From the first call to the final sale, the team at Julian Marks Plympton were excellent. They made the process simple, easy to understand and guided each step of the way.
Special mention to Chris, Alice and Julia.
I would highly recommend these guys.

Denver Riches

I had a fantastic experience with Julian Marks, thanks to Julia Carlsson and Alice Thatcher. Alice was incredibly helpful at the start, clearly explaining the valuation process and providing thorough, well-supported information.

Julia was brilliant throughout the sale — always quick to respond, supportive, and kept me well-informed every step of the way. I especially appreciated the transparency and clear breakdowns of what to expect during each stage, which was so helpful as a first-time seller.

Highly recommend Julian Marks to anyone buying or selling — they made a potentially stressful process feel smooth and manageable.

Danielle Feesey

We couldn't have asked for anything better. Thank you one and all.

Louvaine Baker

Alice Thatcher was absolutely wonderful. She kept us up to date every step of the way and was very communicative, much more so than the estate agent I had appointed to deal with my sale.

I would definitely use Julian Marks in the future based on Alice's approach.

Sophie Banahan

Julian Marks were first class, pro-actively managing and driving my mum's house move and complex chain. The whole team were all great and, Alice in particular was excellent.

Neil Bray

Excellent and professional service at all times.

Diane Allen

Cannot fault Julian Marks in the process from start to finish. I don’t know how they have so much patience and friendly demeanour every single time I contacted them with everything they have going on. Tara dealt with most of our buying and selling and she is an absolute brilliant agent with so much passion and builds a great bond with the customer. Thank you so much and will always recommend!

Jean Howard

First class service from start to finish. A special mention too for Alice, who kept us updated all the way through the transaction.

Diane Allen

Right from the get go, found all involved very understanding of my situation selling and buying on behalf of my elderly mother. Also accepting of my technology naivety 🤦🏻
All concerned were professional and accommodating throughout the process.
More than happy to recommend to friends and family.
Thanks all

Gavin Gaskin

Absolutely brilliant estate agents from start to finish, kept us informed. Julia was really good even to completion day. After not moving for many years so glad we chose Julian Marks as our selling agents. They made us feel at ease. Would highly recommend this estate agents.

Carol Menhenick
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