Customer service still wins hands-down

Just to say ALL THE TEAM at Julian Marks at the Plymouth Office were Outstanding in ensuring our House Purchase was kept on track, nothing was too much trouble from Jeremy Branch Manager, Caroline, Megan, too many names to list - gave us total confidence that the Exchange and Completion were achieved. We would not hesitate 100% in recommending using this Estate Agent.

We purchased through Julian Marks, and they made the process so much easier for us!
Elena was amazing and kept us up to date, and couldn’t have done more for us!
Thank you again x

We were delighted by the service we received from all at the Plymouth office.

The absolute best agent I've ever worked with…

I've had the pleasure of working with Gemma Dolley during my property search, and I honestly couldn't recommend her highly enough.

From the very beginning, Gemma stood out through her warmth, professionalism and genuine care. She is patient, incredibly responsive, and always goes above and beyond to make sure everything is clear and stress-free. Even during busy days, she has taken time to explain things, offer guidance, and support me far beyond what most agents usually do.

What impressed me the most is that she treats you like a real person, not just a transaction. She listens, she understands your situation, and she truly cares about finding the right outcome for everyone involved. Her honesty, empathy and kindness make such a difference — especially in a process that can often feel overwhelming.

If you're looking for someone who will support you, communicate clearly, look after your interests, and genuinely make you feel looked after, Gemma is absolutely exceptional.

I'm incredibly grateful for all her help.

Thank you, Gemma - you're a rare gem in this industry.

Julian Marks at Eggbuckland Road branch - were amazing in ensuring our chain was completed-without them, I don’t think our house purchase with them would have survived.

Jeremy, the branch Manager was exceptional, as were the real stars, who daily fought to get the deal done, Caroline and Megan.

10 out 10 -Simply the best !

The process of buying a property was dealt with very efficiently. I was kept up to date at every stage.
Everyone I dealt with were very professional. I would highly recommend your services.

After having previously had negative experiences with estate agents in the area I was pleasantly surprised by the whole experience with Julian Marks.
From the very beginning of the process I knew my sale was in safe hands. After Henry professionally dealt with negotiations I was very pleased with the final outcome. I wouldn't hesitate to recommend or use this company again.

Absolutely brilliant from start to finish. They kept us informed throughout and Rachael was always positive and offered encouragement when we were downcast when the original chain fell through. Thank you to everyone, you have been great to deal with.