Customer service still wins hands-down

Excellent service received throughout my experience.
From initial viewing with Wesley, who was patient, honest and explained the whole process, right through to sale of my dad's property. All staff were welcoming if I went into the office and all kept me updated throughout process. I will be definitely recommending Julian Marks to others. Thank you

The team in the Plympton office are outstanding.
As a non-resident landlord wishing to sell part of the portfolio, communication is paramount.
Those experienced in property matters know that if things can go wrong, and they often do, the consequences can be lessoned by timely and effective communication.
Fortunately, both the latest transaction and previous one have been superbly managed.

We just moved into our property and the agent we were most in contact with was Tara. I actually met Tara over a year ago when we were looking for a property for my mother. She really went above and beyond for her and the same with us, offering us contact details for other companies and business. Tara is a massive asset to your business. She really cares about her clients.

I am so pleased we picked Tara at Julian Marks to sell our house. They were helpful and friendly the whole way through. Their marketing and salesmanship was exceptional and I'm sure we sold for a great deal more because of this. Well done Tara and thanks again!!

In a difficult market the team at Plympton performed very well and sold our property at a good price. Their regular communication was excellent and their advice was invaluable. Would definitely recommend them.

Cannot thank the whole team at the Plympton branch enough for their help in buying our house!

Great communication, super friendly, made the whole process smooth and stress free!

Dear Great People at Julian Marks

On behalf of Steve and myself, may we say a huge thank you for standing by us for so many ups and downs during the search for a new home.

You have been the most patient and understanding as well as being honest and trustworthy in all our dealings.

Wesley – may I commend to you Chris who is an outstanding member of your team. He is everything one would wish for in an Estate Agent and more. He was so good and understanding. I am sure you have district and regional awards and please do use this email to nominate him for an ‘Outstanding Julian Marks Staff Award’.

Be assured we will always sing your praises and recommend new clients to you!

May we wish you swift and easy sales, polite and honest clients with compliant and helpful solicitors.

With our best wishes

Yours

Steve and Keith

I was selling a property as the executor for a deceased relative, and the team at Julian Marks managed the whole thing from start to finish without any fuss or hassle.
They kept me informed at every step, including a renegotiation of the price following a poor survey report for the buyer. I always felt they were on my side looking for the best deal, not just to earn the commission.