Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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PlymstockPlymptonPlymouthAll

We recently purchased a house through Julian Marks. The service we received from the sales team was excellent. They kept good communication with us throughout the purchase process and Jon Hearn was particularly supportive in the final stages of the purchase when there were some issues to sort out. Thank you.

Linda Eve

Julian and his team were incredibly helpful in relation to the sale of my late parent’s house which was quite an emotional experience for us.

Isobel d’Inverno

Amazing! So helpful, so engaging. Julian Marks have made the process so much easier.

Shannon Hart

Very helpful with all the trades who were visiting. Kept us fully up to date. Obviously tactful with our buyer as the sale took ages due to probate! Excellent knowledge of the local area and said trades people, so were able to recommend a gardener and roofer.

Elizabeth Anderson

In Plymstock you cannot but notice the number of properties that have a Julian Marks sign outside with For Sale or Sold STC. It's a family business. Excellent guidance on valuation and pricing of property. Good communication throughout the sale. Managed the issue of mother dying, the need for Probate and keeping sale alive. Great experience as the client throughout. Thank you Julian and Henry.

Martin Edgell

Henry and the team have been great during our journey as vendors and buyers. They were available to answer any questions we had and remained honest but supportive throughout, even during negotiations. Thank you for being professional but also providing personal touches to your service. We are very happy with the outcome and our new home. Sharon and David

Sharon Pennack

Julian has been an outstanding asset in our moving journey. Julian first visited us in 2022, and at that time we decided not to move and that was no problem. Two years later, we invited him back and our house was on the market in a matter of hours and sold on first viewing almost at market price. We would recommend Julian Marks to anyone looking to sell!

Abbie Tomson

Leigh was marvellous, she helped us 100%, answering all the questions. She's a star.

Kim Sellwood

Excellent and friendly service. Nothing was too much trouble. Would certainly recommend them

Annette Hart

The property sold straight away. Leigh kept us informed and was very helpful and friendly.

Pip Hudson

Rachael has been amazing from start to finish in helping us complete on our property. I would absolutely recommend using Julian Marks, especially if you’re able to use Rachael to help with your property.

Anna Knight

Staff were always welcoming and helpful. They went above and beyond to facilitate numerous visits by various builders and tradesmen prior to completion of purchase which means we can get off to a flying start renovating and upgrading our new property. They were also instrumental in pursuing the vendors and their solicitors when the legal purchase process was dragging along. Highly recommend.

Graeme Brown
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