Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

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Leigh was outstanding throughout the process of buying my first home. The entire office was incredibly helpful, always stepping in to assist whenever Leigh was unavailable. I truly appreciate their support—thank you! If I ever decide to move in the future, you will be my first point of contact.

Kane Elsby

A professional, receptive and highly motivated office team, which implicitly understands its patch and the state of the market. Wesley's use of graphic analysis and data to pitch at the right place was persuasive. And my initial warm feeling in the office was boosted as each member of the team came individually to the house to understand the features and potential of the property. Lynn (and Caroline) was a fabulous orchestrator of the ‘chain,’ while Jeremy’s undoubted expertise and experience was a key feature in eventually getting over the line. I would thoroughly recommend JulianMarks. Thank you to you all (+ Gemma and Megan (of course!))

Robert Vitali

We couldn't have asked for anything better. Thank you one and all.

Louvaine Baker

Yet again Julian Marks have found the perfect tenant for us. Sam kept us informed at every stage and the take over was very smooth.

Pam Kennard

Amazing service from start to finish, always a pleasure to work with you.

Clinton Pethick

Great service in selling the property.

Phil Butterworth

Dear Steve and Co,

Thank you so much for all your help and the sensitive way all have acted in the circumstances.

Penny & Lesley

I cannot fault the service Julian Marks have provided as a first time buyer. Jon, Caroline and Megan were fantastic and super proactive all the way through, putting my mind at ease throughout what turned out to be a slightly unusual purchase. I couldn't have done it without their expertise and kindness and can't thank them enough. I would absolutely recommend this agency to anyone.

Deanna Pengelly

Alice Thatcher was absolutely wonderful. She kept us up to date every step of the way and was very communicative, much more so than the estate agent I had appointed to deal with my sale.

I would definitely use Julian Marks in the future based on Alice's approach.

Sophie Banahan

Julian Marks were first class, pro-actively managing and driving my mum's house move and complex chain. The whole team were all great and, Alice in particular was excellent.

Neil Bray

Julian Marks are very professional, and respectful of myself and my property.
It was a pleasure to work with JM to sell my property.
The whole process was quite easy and I liked the way it was done, with minimal interaction from myself.
A big thank you to Steve and team.

Philip Edmonds

All communications were efficient and effective, keeping me up to date of all visits and feedback. I felt very confident in the service provided by the whole team. I would particularly like to thank Leigh who provided a personable service showing genuine care and professionalism during the whole process along with excellent negotiation skills.

Teresa Moore
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