Customer service still wins hands-down

Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far outweigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do.

Cannot thank the whole team at the Plympton branch enough for their help in buying our house!

Great communication, super friendly, made the whole process smooth and stress free!

Emma Rowe

Very friendly and helpful staff from start to finish - from booking the viewing to collecting the keys!
Keep up the great work.

Stuart pink

Dear Great People at Julian Marks

On behalf of Steve and myself, may we say a huge thank you for standing by us for so many ups and downs during the search for a new home.

You have been the most patient and understanding as well as being honest and trustworthy in all our dealings.

Wesley – may I commend to you Chris who is an outstanding member of your team. He is everything one would wish for in an Estate Agent and more. He was so good and understanding. I am sure you have district and regional awards and please do use this email to nominate him for an ‘Outstanding Julian Marks Staff Award’.

Be assured we will always sing your praises and recommend new clients to you!

May we wish you swift and easy sales, polite and honest clients with compliant and helpful solicitors.

With our best wishes

Yours

Steve and Keith

Steve & Keith

I was selling a property as the executor for a deceased relative, and the team at Julian Marks managed the whole thing from start to finish without any fuss or hassle.
They kept me informed at every step, including a renegotiation of the price following a poor survey report for the buyer. I always felt they were on my side looking for the best deal, not just to earn the commission.

PETER HILL

Really quick and efficient service with excellent advice. All their team were up to speed with our sale and were very helpful. We were very pleased to get our property sold so quickly.
Many thanks
Chris and Cherrill

Chris & Cherrill Hall

Julian Marks have been really fast and efficient with any queries or questions we have had. They have kept us notified along our house buying journey and have made this a great experience for us. Would definitely recommend.

A special thank you to Tara who has also been brilliant throughout the whole journey.

Jasmine Brownlow

Had Tara and Alice show us around a property which we ended up buying. They were great.

Rob Lister

Wesley and the team at Plympton were great from start to finish; very friendly and professional and always a positive outlook, just what you need when selling a property.

Roger Hansford

Very pleased with the service received from Wesley and his team. They were all courteous and available to help at every stage of our sale. Would definitely recommend their service and we would use their services again if we ever decide to move home.

Graham & Jan Westhall

I've just bought a property through Julian Marks, and was very happy with the service received. It was easy to arrange viewings throughout, and Julia always kept me informed, exchanged information between the various parties, and sorted out a few communication issues.

Josie Adkin

Very professional and friendly service. Helpful in regards to questions about the property, excellent communication.

Jenny Lawes

Such helpful and lovely staff, who went out of their way to make sure we had a pleasant experience. Tara especially, we dealt with a lot and she helped massively with it all.

Shelly Watters
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